Exchange / Return / Cancellation Policy
We will offer an exchange on hard goods purchased at full retail price within 14 days of purchase, with a receipt.
No returns/exchanges on sale items. Final sale on all sale items.
Exchanges, returns and cancellations will be subject to a 25% restocking fee.
Any plant material being returned for a refund will need to be inspected by an employee to ensure it was properly cared for prior to a refund being issued.
FINAL SALE ON ALL SALE ITEMS.
Also view our Warranty Policy: https://www.csgcl.com/warranty-2/