Pottery for sale in Calgary, Okotoks and High River. Great prices on beautiful Pottery
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Terms & Conditions
We are now accepting orders for Spring of 2017. Any orders placed between now and then will be put into cue of order received. This all depends on the weather and the times when we receive our shipments. This shipping period will start between end April and mid-May. We ensure you will get the highest quality plants that will thrive in Calgary's climate.
Orders placed online will be shipped the following Thursday or Friday. These orders will need to be placed by Thursday 5 pm the week before.
Prices for delivery are to front door only. We have our own delivery vehicles and delivery personnel. They will provide you with a photo of your order on your property as proof of delivery. We will place it in a safe location near/on your front step or garage. If you would like other arrangements please contact our office prior to delivery and discuss options as there may be a delivery surcharge.
Countryside Garden Centre offers a 24 hour customer satisfaction guarantee. A customer may return or exchange any of the purchased products within a 24 hour period of delivery, if the goods are not of good health or do not match their description on the website. The return of any product is conditional on the products being returned in their original condition and in the original containers together with the delivery slip. The customer must contact Countryside Garden Centre to arrange for collection of the plant material within the specified time frame. Countryside Garden Centre will not accept the return of damaged products or products that have not been properly watered.. The onus of proof of damage prior to delivery resides with the customer. Please water your plants upon arrival and give them water daily until planting, once planted continue to water daily for the next two weeks and then water every second day for then next week after and once every three (3) days after that. If you have questions on how to care for your plants please review our watering brochure or call us for advice!
At Countryside Plants Online we guarantee that all of our trees and shrubs are:
- In good condition when sold
- Hardy plant material for our region
Conditional warranty: Our warranty is provided to regularly priced trees and shrubs only. Warranty is not applied to plant material that has received a sale price or discount * unless it is installed by Countryside. In the event that a tree or shrub fails to survive within one year of purchase, Countryside will provide a one time replacement voucher for the same item. The voucher can then be brought into the garden centre and be redeemed for plant material listed on the voucher.If there is no suitable replacement available , credit will be issued towards the purchase of another tree or shrub. No refunds will be issued for warranty claims. There is no additional warranty on the replaced plant material. All vouchers must be redeemed prior to expiration date listed on voucher.
Extended Warranty : If a tree or shrub is purchased at regular price and installed by Countryside a two year warranty is granted. If a tree or shrub is purchased on sale and installed by Countryside a one year warranty is applied.
Please note: Installation and other services are optional and are not covered under warranty. If installation service is requested on replacement trees, there is a fee charged to install warranty replacements.
To redeem your warranty:
Call us- get advice your plant may still be alive! If an associate advises you to use your warranty:
Provide us with your receipt, details, photos
Do not dig up your plant and bring in- We may need a site visit , we will contact you if this is required
After we review your information and we will inform you if your warranty claim is approved and will proceed to issue you a warranty voucher that can be redeemed at the garden centre.
No warranty provided in the following circumstances:
Plants have been damaged by animals or unforeseen acts of nature – fire /drought /hail /winter kill /extreme cold / tornados / floods/ extreme heat
Plants have been neglected and improperly cared for – this includes lack of water, improper planting, improper use of groundcovers, equipment damage, chemical damage.
No warranty on perennials, annuals. Herbs, vines, planters, topiaries.
No warranty on wholesale accounts or product provided to homeowner through a wholesale account.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
Countryside Garden Centre
Box 194 DeWinton Alberta CA T0L 0X0
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at
Countryside Garden Centre
[Re: Privacy Compliance Officer]
Box 194 DeWinton Alberta CA T0L 0X0