Tree and Shrub Warranty
We guarantee all of our plant material to be in excellent health when leaving the nursery.
Sale items do not have a warranty. During a sale, trees and shrubs may be purchased at regular price to receive the one year warranty.
Warranty is valid 1 year from the date of the purchase invoice.
For a warranty replacement
please:
- Have a valid invoice.
- Bring pictures of the plant material in question
- Fill out a warranty claim form
- Do not remove your plant material until a determination is made. Removal of plant material will void the warranty.
- Trees and shrubs are guaranteed for one (1) year, from the date of purchase.
- Customer must present a valid receipt on any guaranteed items. Plants deemed neglected or mistreated will not be guaranteed.
- Guarantee does not cover damage resulting from natural circumstances beyond our control.
- Guarantee does not apply to perennials, annuals or clearance sale items.
Thank you for purchasing your plant material with Countryside. If you would like advice on planting and care please ask our staff or visit our website.